I've used Survey Monkey quite a few times for SCLS issues in that I've completed the surveys set up by someone else. I never knew or thought that it was software that I could use myself. Now I'm thinking that some of those burning questions about library services could be presented in a Survey Monkey set up on our website. For example, some questions about Adult Programming, i.e. what day - time of day- is best for programs, are refreshments appreciated, how do you usually find out about adult programs at the library, etc.
Thanks project play people!
3 comments:
Oops, I forgot! Do you guys think this might be a good way to get some of the inside info on what patrons are looking for concerning programming? thanks, Maria
I think it is one way to get the info, just don't forget to talk to all those patrons who aren't reading the Library's Blog! Thanks for asking! - JoAnn
Hi Maria --
Ah, glad to hear you found SurveyMonkey useful.
I think it's a great way to get feedback from customers -- one caveat, though, is that you will only get responses from people who are comfortable going online and completing a survey (unless you do a print version as well), so that's something to keep in mind...
Have fun with it!
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